Refund / Cancellation Policy 2018-04-27T06:21:29+00:00

Refund / Cancellation Policy

By signing up to our retreats you agree to our refund / cancellation policy.

For all retreat and tours, you’re entitled to a full refund within 24 hours of booking if you email us to let us know you need to cancel for any reason. If the retreat/tour is less than 14 days away, we’ll do our best to provide a refund if we can fill your reserved space – less any non-refundable entrance tickets/flights we’ve purchased on your behalf and an administration charge.

For Jungle retreats at Gaia Tree

Payments are refundable if you cancel 4 or more weeks before the start of the retreat, for any reason.

Changes/cancellations within 4 weeks of the retreat are at our discretion, based on whether we can find someone to fill your place in the time given to us – part of your deposit may be usable towards a future retreat.

For Peru Pilgrimage and Peru Odyssey Tours

Both tours require a deposit of $850 (Peru Pilgrimage) and $1000 (Peru Odyssey) to confirm your place on the tour.

The remaining balances can be paid by credit or debit card 60 days or more before the trip starts.

If you cancel your reservation 30 days or more before the start of the tour then you are entitled to a full refund of any monies paid.

If you cancel less than 30 days before the tour starts then your deposit is non-refundable. This is because we use your deposit to purchase various tickets that are needed as part of the tour. This includes train tickets to Machu Picchu and your Machu Picchu entrance tickets. Once we have purchased these tickets on your behalf we are not able to cancel these tickets and get refunds.

No refunds are given during or after the trip.

For Himalayan Odyssey

We require a deposit of 50% to confirm your place on the tour.

The remaining balance can be paid 60 days or more before the trip starts.

If you cancel your reservation 45 days or more before the start of the tour then you are entitled to a full refund of any monies paid, less any fees for flights, non-refundable entrance tickets etc.

If you cancel less than 30 days before the tour starts then your deposit is non-refundable. This is because we use your deposit to purchase various tickets and make reservations with our partners that are needed as part of the tour. We are only able to get the discounted offers as we book well in advance.

No refunds can be given during or after the trip.

For all tours and retreats, we strongly recommend you have personal travel insurance throughout the trip to cover personal medical expenses and emergency evacuation in the unlikely event you should require it.

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